GFiber: The Google Fiber App

GFiber: The Google Fiber App

By Google

  • Category: Utilities
  • Release Date: 2016-04-12
  • Current Version: 2.240821.3
  • Adult Rating: 17+
  • File Size: 206.59 MB
  • Developer: Google
  • Compatibility: Requires iOS 16.0 or later.
Score: 4.46143
4.46143
From 1,569 Ratings
Free On itunes

Description

Easily manage your GFiber Internet Service. Run speed tests, edit your network settings, restart your router, and share your Wi-Fi password with family and friends. Manage your GFiber account. View your current balance and previous statements, and quickly manage your payments. Access the GFiber Help Center. Find answers to common questions and contact the GFiber team to get help. Note: To use this app you must be a GFiber customer.

Screenshots

Reviews

  • Multiple outages a week, NO SUPPORT

    1
    By Dr.Preston!
    I have been getting multiple outages a week for months. When I try to contact support, I just get a “chat unavailable” message. Screw you, Google.

  • Awful internet service and customer service! Stay AWAY!

    1
    By Austin Fabel
    I signed up for Google Fiber about a month ago and have had the worst internet and customer service i’ve ever experienced! They’ve had to send 2 different techs out, both right out of college with zero experience. It was clear neither cared or had any idea how to setup correctly. After reporting the problem multiple times to customer service nothing ever was fixed. I am cancelling and swearing off all things google. Even selling my small amount of shares. I want nothing to do with this company. Not even going to user their browser anymore. STAY AWAY!!!!!

  • El mejor internet en la actualidad

    5
    By Eduardo2186
    El mejor internet en la actualidad

  • iPad display

    1
    By Myke2377
    latest update no longer supports this app in landscape display on iPad. Need a fix ASAP !!!!!!

  • Completely broken

    1
    By GMilliorn
    Cannot open device settings to manage port forwarding. App is littered with useless garbage no one needs, while critical resources are removed from the website and incompetently dumped here.

  • Missing critical feature to share access with family members

    1
    By Sigprog
    The Google fiber at our house is tied to my spouse’s google account, so I can not login to the Google Fiber app to troubleshoot or share WiFi access with others. Need to add ability to share at least some functionality with family members.

  • The App

    2
    By TraciJackson22
    Every time I try to open the app it never opens. Kind of pointless.

  • It’s not accurate

    3
    By Beware Phog
    1/2 the time it says my internet is not connected when it is clearly connected. I would also expect a bit more detail for extenders and the overall performance of the mesh.

  • Upgrading and Customer service

    1
    By Bobinity
    they used to be better than Xfinity but now they're the same, if you want to upgrade they will need to send someone out for anything at or above two gigabytes and they will be booked out beyond belief

  • Customer service so bad it will radicalize you

    1
    By lpotter12345
    I’ve had this service for two years, and I have never had a positive experience with their customer service team. If you choose google fiber, you can expect to wait 3-4 hours to even speak with an agent. You’ll get hung up on multiple times, and when you finally get to talk with someone, they speak English but not well enough to actually diagnose and fix the problem. No matter how patient and polite you are, they will be rude. Getting an agent to visit takes another 20 hours.

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