Won’t cancel for a YEAR! I don’t even have the app anymore taste it 0*

It should take 8 hours to back up 30 mins of video it’s been “uploading” for two full days now don’t pay for this super, disappointed in google I think I’ll stick to iCloud just wasted $10 and yes I have excellent signal no vpn on and i left the app open for hours now when I try to Cancel my subscription it says cannot connect try again I’ve tired multiple times will never use google again it’s such an inconvenience

Got ad in my email to upgrade to 2 TB with huge limited time discount. I had 100gb at that moment . Ok. Buying this , hot congratulations message - at the end - I didn’t get result 2TB . After tech support emails back and forth- nothing resolved. They don’t even see transaction. After reaching out my bank for dispute- transaction found - money returned and they cancel my storage I had before this NEW transaction . Canceled without my agreement to that - I was just questioning new transaction found, but they cancel my subscription that I had before - at the end I lost almost 4 months that was on my subscription. 2) Nothing returned on that. Not easy to find answers or connect to support, 3) support not even know how to help or solve problem - (i have messages/email where you can even question “did you even read my email to you first, before replying?” lol) 4) not recommend .. but GOOGLE/gmail so needed for business or work , service - otherwise stay away !

This app froze my email says my storage is full and there are absolutely no emails in that account anywhere!

Happened to me once over 1000 photos gone !! Got iPhone 14 new. Employee downloaded to cloud. And canceled email address. From the old town newfound could not find them lost them all. Plus, it was the last pictures of my family. They have all since passed away.now no pics my moral always his sometimes things just happened you gotta get over

For over a month now, I have been communicating with Edna who is a manager/supervisor for google one. I have lost years of missing photos that are not on google photos. I requested a phone call from a google one member to look into this. There have been 43 emails between myself and google one, and I still have not received a phone call to discuss this matter. Every time Edna apologizes and sets up another date and time for the google one team to contact me. There have been over 10 times that these phone calls have been scheduled and I still have not received one phone call. I have emails to prove this. I have also given google one, two phone numbers to try, and still nothing. Edna needs to be fired ASAP and google one needs better customer service than this, and to figure out what the problem is on why a phone call has never taken place.

if i could give it 0 stars or negative stars i would, the only reason i downloaded this was to cancel my subscription when did google become so money hungry

如题

Just downloaded

How do I get my money back ?