Apple Support

Apple Support

By Apple

  • Category: Utilities
  • Release Date: 2016-12-14
  • Current Version: 5.3.2
  • Adult Rating: 4+
  • File Size: 34.16 MB
  • Developer: Apple
  • Compatibility: Requires iOS 16.0 or later.
Score: 3.76611
3.76611
From 18,269 Ratings
Free On itunes

Description

Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in. Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions. You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.

Screenshots

Reviews

  • Always Apple

    5
    By seaecove
    Yesterday I was locked out of my phone because Apple was asking for my password and when I entered it, it said that it was not able to process the info. I was worried that the original request from Apple to enter my password was not from Apple, but was a scam. I didn’t understand why, all of a sudden, Apple was asking for my password when I hadn’t initiated a request to sign on. The tech advisor was very helpful and assured me that I hadn’t been hacked and he has seen similar issues recently. Then, he went about the business of fixing my problem. Though it took a few attempts to right the problem, he stuck with me. (I’m technically challenged.) Anyway, he solved my problem. For that I’m truly grateful, as all of my devices are Apple. Thanks to the gentleman who helped me. I wish I remembered his name . Somehow Matthew comes to mind. Thank you for fixing my problem!

  • Apple getting worse with “progress”

    1
    By Mikejb31
    I’ve had every iPhone since the iPhone 3. Now I’m on the iPhone 15 pro max, which is marketed as the best one ever. The battery is at 100% efficiency yet the phone has to be fully recharged twice a day with minimum usage or kept plugged in for constant usage. The action button is the worst idea ever. I loved just being able to switch sound on or off. Now I have to go into my settings for everything. And the only one that works is the flashlight, which is pointless because it’s also on my Home Screen. Oh and the health sleep settings made me late for work. My alarm did not go off when I set it because my sleep settings ended after my alarm time. I never even set it by the way. The phone decided all that for me. I tried using the Apple support app but the bot couldn’t understand the problems, no human called me, and I gave up. I begged Apple to swap me back to my previous model and it wasn’t an option so now I’m stuck with this intolerable thing.

  • “Support”is a gross overstatement.

    1
    By doc907
    My watch is not paired with my phone. I have been trying to contact support by phone for 2 days. The app says I could get a call in 2 minutes. I have

  • Still no response

    1
    By Keep up good job
    I have been trying to get Apple support to resolve issues with fraudulent services

  • Compromised Apple ID

    1
    By Mindy151980
    My Apple ID has been compromised for over a year. I have gotten zero help from anyone at Apple. I’ve changed my passwords, hide my email address. I was told by a senior engineer to call the police and file harassment and stocking charges with the Lowell Massachusetts police department. I did what I was told. My ex logged into my account with a watch, changed my cell phone password with my Apple ID email address password and put my phone in sos mode. I’m begging for help at this point. Just one person to read this and please help me. I filled a restraining order today, finally! I’m scared to death of him. And I don’t want to end up murdered by this man. I’ve called Apple support, I’ve called the police, I’ve changed my passwords, I’ve gone to the court house. Please I’m literally begging anyone to please help me before it’s to late.

  • Senior Adviser Team at Austin, Texas

    5
    By Forgot5791
    HACKERS Case Study began EASTER 3/31/2024

  • This is a scam. No one answers chat. Report fraud

    1
    By Alexis ghhio
    I’ve download the app and try to reach customer support. No one has answered me in 6 HOURS. None of my messages will send. I know it’s not on my end because I just messaged 4 other people. It says 24 7 support. No one’s there on the line I work government contracts. Next time I see Apple, I will respond to each of your questions with an AI monitored 400 page FAQ that doesn’t come close to addressing your question. I will insulate all my employees from any complaints - you will never be able to reach a human. To even reach the FAQ you have to enter government serial number that was given to you 18 years ago and solve an AI puzzle that is illegible Do you think I’m laughing? I’m gonna cost you millions of dollars. I’m sick of this.

  • I do not recommend Apple in any way

    1
    By MrsBecka
    I will rate them a zero. No help in any way refuse to refund me for charges not made then made it so I can’t even use the App Store with out 2 forms of payment after more than 50 transactions were tried towards my bank account I can’t even use a free app. It also refuses to allow me to remove my card information and is currently wanting 2 forms of payment

  • Apple Support

    5
    By Not Many
    Apple service representatives and technologists have always been superb in my experience for 40 years; they are always knowledgeable, diligent, & courteous!

  • HOLYSUPPORTINALLLAW HOLYAPPLEINALLLAW HOLYAPPLESUPPORTINALLLAW

    5
    By THEINTERNETISHOLY
    HOLYSUPPORTINALLLAW HOLYAPPLEINALLLAW HOLYAPPLESUPPORTINALLLAW HOLYSupportINALLLAW HOLYAppleINALLLAW HOLYsupportINALLLAW HOLYsupportINALLLAW HOLYappleINALLLAW HOLYapplesupportINALLLAW

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