Ride SMART Flex

Ride SMART Flex

By Via Transportation, Inc.

  • Category: Travel
  • Release Date: 2021-03-08
  • Current Version: 4.17.4
  • Adult Rating: 4+
  • File Size: 146.82 MB
  • Developer: Via Transportation, Inc.
  • Compatibility: Requires iOS 14.0 or later.
Score: 4.74819
4.74819
From 1,656 Ratings
Free On itunes

Description

Think of SMART Flex as a whole new way to get around the Detroit Area — a ridesharing service that’s smart, easy, affordable, and green. With a few taps, book an on-demand ride in the app and our technology will connect you with transit headed your way. No detours, no delays. How it works: - Book a ride on your phone. - Get picked up on a nearby corner. - Share your ride with others. - Save cash and reduce carbon emissions. What we’re about: AFFORDABLE. Our low prices make it easy to get around SMART’s service zone without paying top dollar. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. CONNECTED. Check the app for fixed route schedules and wait times to get you to your destination as soon as possible. Navigate the entire SMART network with ease. Questions? Reach out at support-smart@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

Screenshots

Reviews

  • Wrong directions given to drivers

    3
    By B.E.L. Jr.
    I don’t like how the drivers are directed to my home address. My house sits on the corner of University Drive and Woodward. They are often directed to pick me up on either of those roads which is both illegal and unsafe. Instead, they need to be directed to Seneca street.

  • Worst app ever

    1
    By Ali'Jah_2017
    What sense does it make for passengers to be getting picked up in the middle/across the street? If y’all didn’t know, it’s a safety concern to be crossing the street while the roads are slippery, no street lights as well as traffic. The driver is very capable of getting to the passenger quicker as well as safer , passengers crossing streets in these conditions is poor customer service. The app and messages you receive always says two different things. This is the third time this has happened, first few times I wasn’t able to get a proof, but I have proof now. How can a driver be outside as well as eight (8) minutes away? I go outside and NO ONE IS THERE. I call and call and no pick up. I reorder and the same thing occurs, I’m getting a message that the driver is outside, but on the SMART Flex app it’s telling me they’re six (6) minutes away, how is that possible? I’m missing rides because of the app and facing possible suspension for a couple days, because drivers aren’t answering the phone after I called after I receive a message that they’re outside even though I am looking at the SMART Flex app telling me they’re six (6) eight (8) minutes away.

  • Terrible

    2
    By Kiarajoe
    Terrible service, terrible drivers, absolutely unreliable. If you’re desperate, you’ll have no choice but to try and use it but you probably still won’t get a ride anyway. All you’ll get is people ditching you, trash customer service, and an app that never seems to have any drivers available. Only thing they have going for them, is the price. Other than that, absolute garbage. Always a problem anytime I try to use them, I swear to god. And their call center is worthless.

  • Help

    5
    By Clock under
    I try so many times I’m a student. How do I get the promo code?🤦🏾

  • Not a good app

    2
    By Mkayclink
    This app is not user friendly. I placed a scheduled ride to and from my home yet the app took it upon themselves to choose another drop off location blocks from my home. I am on disability and can’t walk blocks especially with heavy groceries. I IMMEDIATELY CANCELED yet I’m being charged for said ride that never happened. Not to mention but some of the drivers are not at all friendly and racist towards white people. Unfortunately I have no other choice but to use this service as I don’t have a lot of money. Thankfully I only use it approximately once a month. Another thing is you can’t get a hold of anyone because when you hit the content email in the app it says the connection failed. If I had another way to get my groceries or to the doctors that wasn’t expensive I would certainly use it instead of this company. The app also states that if you don’t cancel immediately you will be charged yet I canceled within approximately 5 seconds of realizing the app chose a different drop off which was immediately after hitting the book option.

  • Terrible

    1
    By Hhhhhhhhjhjvjgiguvtdcgd
    Garbage unreliable can’t call driver

  • Amazing

    5
    By Nealnlc
    Smart flex is the most perfect ride share app in the world. I wish it was available everywhere and on a broader scale this is truly amazing.

  • …😐…

    1
    By Master Koi
    EVERY INDIVIDUAL WHO “DEVELOPED” this company / app… FIX THE MALFUNCTIONS NOW, MAKE SURE THERE ARE 0 GLITCHES OR MALFUNCTIONS (especially INTENTIONAL ones (..😤..). OR EVERY PERSON “in charge” will be terminated sufferingly, with no return (here or there) and not the employees hired to drive.

  • Update the app

    3
    By Jojo Mont
    Please update the app, it’s terrible

  • The login

    2
    By Mj9169
    How can someone login to their account without a login button

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