QuickBooks Desktop

I snapped a receipt with the app and delightedly found the item in receipt management, but have yet to be able to “create” the transaction. Even spending time making sure an appropriate vendor exists and no special characters are used yielded a “transaction creation failed” message. The problem is apparently pervasive looking at forums online. It seems weird that Intuit would invest the time creating the seeming useful tool and utterly fail to insure that it works (successfully creates transactions.)

I tried hard to just change the business name and keep everything else as it is , I can’t because this app won’t allowing you and every time i sign up with same login it will take me back to the old account, makes me so frustrated. It’s not flexible at all. I hope they will be able to change it to better deal.

I got this app because Intuit discontinued Self-Employed without telling customers. It they are not only still charging millions of customers but raised the price from $4.99 monthly to $6.99 monthly. After not being able to login for months I found out they are replacing it - but didn’t tell customers and the new one is not even out yet!! They walked me through deleting the app from my phone and it’s no longer in the App Store. Unbelievable. So they are FRAUDULENTLY taking customer money for an app that doesn’t work, they discontinued and there is no way to complain as support is in the app. I finally called sales. >> Anywho I used the app for two things neither of which can you do online which is where they sent me - snap copies of receipts and track mileage. I’m furious honestly they are jilting millions of people because they clearly don’t know how to run a business. They have no clue what’s important to their customers. > So I tried this app which clearly isn’t as good as what I’m already paying for from the comments - but it won’t work with my subscription. > The board needs to fire quite a few people. It’s ILLEGAL to knowingly take money for a service you aren’t providing. It’s FRAUD. They need to be sued in a class action. How many millions of dollars have they wrongly taken in for a product their customers can’t use? It’s outrageous.

Your recent update is worse, no improvement on the scanning. This App pales in comparison to Adobe Scan. If I could upload the receipts from that app to my QuickBooks account I would. This app takes so much time to crop I could have five receipts cropped and uploaded with Adobe scan. Then, as others have said, I can’t load my CC as a card. I have to label it as a bank account. Come on! You are an accounting software! As much as you charge for this, fix the issues already!

wasnt able to do what i wanted from my quick books app on my phone. I downloaded the only app availabe on desk top and it looks like a small fraction of the screen is used and it looks like the same app as my phone... I feel like this should be an easy fix.

If they wanted to make it a good app, allow PO’s to be made from it. That would be fantastic.

My company is listed three times on the app and then there’s a company that I’m not even associated with this listed on the app when I go to select my company. It’s ridiculous. I’ve called several times and it’s still not resolved.

This really needs to allow the option to convert “scans” into PDFs. Other than that, this works pretty well with the Receipt Mgmt inside QB Desktop. Hopefully it makes processing expense reports much easier for us.

You now MUST use your phone to attach a document which takes over 5 min for each doc to show up on the desktop to attach. VERY time consuming at utter bull crap. If I could burn this part of Quickbooks I would. Whomever thought it was a good idea to get rid of the traditional attaching a document application is an idiot and I have a few choice words. Thank you for wasting countless minutes of my day and making my job 10x harder.

Cant find compay name