My Ivation

Cant get past pairing. Yes its a 2.4ghz network, yes it is in pairing mode, yes the app has all the permissions. Total waste of time.

I would have to reprogram about 25 devices in order to split my network into different SSIDs to enable this app to use only the 24 band. The separate SSID concept is years out of date and even the cheapest Wi-Fi devices don’t require a specific network. Had I known about this shortcoming I’d have never bought the unit. Hopefully there will be an app update because otherwise the dehumidifier is a very good product.

App for my portable ac unit refuses to connect even though I have dual 5G and 2.4. No way I'm going to mess up my wifi settings for this app.

Messed up all my Internet. I’m still trying to figure out how to get things back to normal. Have to use 2.4 GHz. Should work with both 2.4&5.0. Not worth the effort or disruption.

The unit is a workhorse and does its job well. Couldn’t be happier with the performance even after a few years it’s still going strong. Thank you!

Purchased a Ivation w/WiFi. Pared it with the app. Lasted 5 months. One morning it showed “disconnected”. Unable to get it pared. Checked with Ivation, AT&T and Apple. Ivation has been very helpful and sent a replacement dehumidifier. The problem is not with them. The WiFi light continues to blink fast and will not go off. Is a fix in the works for the app?

This app is so completely broken that I have no idea how it has such a high rating. First, it’ll tell you that it’s going to ask permission for things like notifications or Bluetooth or whatever, but then it doesn’t do it. Next, automatic pairing simply does not work. The light on the dehumidifier was rapidly blinking, I was sitting less than 2 feet away, Bluetooth was on and authorized, but it couldn’t find the device. I went through the manual add process, which somehow found it, but now this app says my dehumidifier is off and none of the settings in the app match what the unit is showing. I was able to change the relative humidity setting, but the app still shows 30 (the unit shows what I set in the app), and I can tap the fan setting to turn up the fan, but the app still says it’s at level 1, so I can’t turn it back down. One of the main reasons I bought this model was for the wifi capability, but with how broken this app is, that feature is worthless. I ended up returning the dehumidifier because it leaked all over the place. This company obviously has some quality control issues.

When EZ mode doesn’t work, directions to put dehumidifier in AP mode and add manually don’t work. Upon selecting the device in the app does not put you in manual mode, but continues is EZ mode until it time out. After a dozen tries, I let the EZ mode time out whereupon the option to “Switch Pairing Mode” which then allows the phone to connect to the device’s unique network so connectivity can be completed.

This is great!

The uptade and I can not log in. I forgot the account number and password, and I can not reset them. There is no option to find out my account number. There is only for the forgotten password, but I need the account number. Also, I tried with another email and said it was busy. So complicated.