Zero customer service
1
By DragonInAustin
I. No customer service, the link in the app to send feedback does nothing when clicked. I found it on one of this Instagram ads which should have been a red flag as everything that is advertised on insta these days tends to be total garbage.
Doesn’t translate voice to Cantonese
1
By Brandon X Li
Translates writing from English to Cantonese but the voice translation still comes out in Mandarin.
Too many bugs and no way to contact for help
1
By SassySwede1971
I am frustrated trying to use the app. The guide speaks in my native language which should be speaking in the other language so I can learn. The feedback button doesn’t work. I tried to play a video and translate but that won’t work.
Languages
1
By Dreed55
Does not have many languages .
Failed at Hebrew
1
By WaylenG
The Hebrew in this app is literal gibberish. Like, it doesn’t even sound like Hebrew - pretty sure it’s reading it backwards.
Used trial then cancel before charge!
1
By Johnzx07
I use the 7 days trial and canceled in my subscription settings. Then I was charged! In the setting it said it was cancelled. Still I was charged the 7.99, I requested a refund an Apple didn’t refund me either. Do not use the “Free trial” even if you cancelled they will somehow charge you. What a f scam…
Didn’t work
1
By Adriannalr
I talked into the microphone several times but it only repeated back to me in an AI male voice. It didn’t use my voice, cool concept if it worked
Cantonese is NOT Cantonese
4
By Peterio
The Cantonese both in CN and HK is not actually Cantonese. It’s Mandarin. Is there a way to correct this to Cantonese voice?
Misc Charges
1
By Connie658
Be careful of purchasing the app, I have been charged 3 separate times in the course of two weeks and the app makes disconnecting the service and removing the billing extremely hard.
Didn’t even work and it was supposed to be a free trial!!
1
By bakdndindbd
Horrible. Wanted to try it out but it didn’t even work. Also it was supposedly a free trial and they signed me up for a week for 8 bucks. Scammy will be disputing with my credit card