Blacklane - Chauffeur Service

Thank you for sending an excellent driver in a beautiful new Escalade.

I’ve used Blacklane in many different cities around the world now and every time it’s a wonderful and time saving experience. Professional, courteous, ready with helpful tips. In Barcelona, I left behind a hat in the car and the driver came back to me in the city and returned it. Excellent service. Highly recommend!

Terrible tech- crossed phone lines. Save your money not worth the aggravation.

When signing in the app goes to login and then automatically logs you out. Impossible to sign in on the app. You all need to get this sorted.

Driver was extremely accommodating

The service was amazing. The communication was perfect. Especially when we were leaving from our ship terminal.

My name is Riad, I am a driver with a fleet of Mercedes Benz S and E class, I came over from Uber and am shocked at how there’s no business, 1 ride offer in 3 weeks, they get taken by drivers with longer experience, no money, on top of that I accidentally clicked on an offer and returned it immediately now they want to charge me 100% penalty + Handling fee over 500$!!! Are they crazy?! Beware for chauffeurs. Long hiring of process, no offers, harsh punishments on top of that the app is so basic and honestly useless, this is for Americans. I live in Boston and have over 10,000 5 star rides for Uber Black and Lyft. If you’re banned from Uber or have issues with other apps STAY AWAY from this one. Maybe New York might have more offers but it’s a brutal company with no system or appeal process just a girl or guy sending you an email a day later and that’s it it’s done. I was nervous to do this review in fear of retaliation but I feel bad for other people who think this is a viable alternative or an engineering marvel.

Blacklane - Chauffeur Service offer we can pay one time subscription and you get a vehicle all included and you get a ride or all included we don’t pay any additional fees the reason why you should offer this style is the reason why you should offer the style to allow users that need a ride that can’t drive don’t wanna drive. Can I have access to for subscription when they need? so they can pay one time fee each month and get access to all the features. And access to a ride if they can’t drive for personal reasons and be able to feel good pay every single month and get access to a ride for free with included with the subscription and you pay once need access to arrive in a and when you need a driver, any moment clicking the app and then I’ll send you one as long as you’re paying the subscription please offer subscription pay subscription every month it would be really good if you can offer this subscription at a really cheap for users that need a service so they need a ride. They don’t have to pay Front. They can pay each month for service for any reason all included so that let’s say any moment they need a ride for any reason they pay and then they get access to a chauffeur included at zero dollars. These are paying for the subscription. so basically means when you pay for the subscription you’re getting access to rider for free and you gain access to a vehicle for free with the subscription at any moment at any time. if you can’t drive or you don’t have a driver license, you get this all included.

100 percent always professional and friendly and on time.

Our driver greeted and tended to us, and made out evening really enjoyable. He accommodated our itinerary and was always close by during our many stops. Having a private driver can become addictive.