All too often the editions get screwed up— missing sections, no edition at all, headlines and bylines mixed in with metadata from the editing software, etc. It’s clear that there is no-one doing basic quality control.

Another Sunday morning, another Boston Globe edition that is missing or partially uploaded. Today I have the comics and the Magazine, no news. Why can’t the Globe train its Sunday personnel to upload the paper properly? So frustrating to not have a paper in the morning.

This is my fourth or fifth year as a subscriber and I find this format to be easy and very convenient. Like the fact that if Ive missed a day of reading the paper I can go back to any issue I like and reread. Also you have the ability to download any article and send it to yourself or others. I also like to read the paper in the evenings in bed without much light on , I find to be a nice feature or online reading . I highly recommend this app!

I subscribe through Apple. The last year or so on my monthly subscription renewals I’m forced to delete and reinstall the app. Since the latest monthly renewal I’m forced to do this every day. Customer service has ignored my requests for help.

You ne Re know when it downloads. Slow and clunky.

I just want to read the paper. That’s all. But every morningg when I open the app there’s yesterdays paper and I can’t clear it to get todays paper. So delete the app and reinstall it in order to get todays paper. I have complained multiple times to customer service (huh) and get no response. Its maddening

They can’t keep this app working correctly. Sections missing. Complete issues missing. What’s the problem??

I like being able to view the paper in its original format, and I like that one can click on an article and it will open in its own window. When forwarding an article, the app will often grab just the picture and caption and forward that instead of the whole article. I haven’t found a solution to this other than blocking and copying to paste in another application. Finally, and this is a real issue, every so often the paper is just not there, and all you can get is yesterday’s edition. This usually fixes itself sometime during the day, but it is unacceptable when you read the paper first thing in the morning. I don’t know if this is an app issue or whether someone at the Globe just forgets to push the edition.

The September 2024 update has made the app nearly useless.

I read the Globe on my iPad Air, and I really like being able to share articles. I don’t like being unable to comment on articles.