Updates are suppose to make the app better, not worse!
1
By Chrisc720
Major issue since the last update. They have no solution. It worked on the last version of the app but no way to let me revert back to that. Took off auto renew and started to research Garmin and FlyQ as replacement. Was afraid this would happen with the sale to a hedge fund. Seems like they are steering away from being customer centric.
Service
5
By Rex Kramer64
Always prompt service and diligent to bring to resolution.
Great Support
5
By Caleeb J
They helped me with my issue very well. They gave me some of the fastest communication i’ve ever gotten from an app. Solved the issue with ease. Overall great support team and app glad to keep using it. If you need help they will respond quickly and get the job done well.
Pinnacle Aviation app
5
By Flying Mennonite
Far exceeds expectations
Great support
5
By wdbtl
Fast, friendly, and helpful support. ForeFlight is doing it right.
I usually like ForeFlight
1
By c13_
But they changed it recently. It used to be, when there was a feature above your subscription-level, it wouldn’t show up in the app. Now it’s still there and when you click on it, it tries to up-sell you. Having to close an advertisement while mid-flight is awful, especially while paying hundreds a year for a service.
Speed
5
By trying to be a customer
Support provided great speed in solving a problem of a wrong subscription acquired.
Customer service review
5
By W7AZM
Had an issue with the ForeFlight web not working, sent an email to customer service and they fixed it next day. Great response time!!!
Better sell stock if you have it!
2
By coyote987
Kramer says “Sell sell sell! This everything you loved about ForeFlight is going to get canned, and it’ll be three times as expensive!”
Measuring distance
5
By N990BB
Todd answered my question regarding establishing 300 mile distances on a multi leg cross country trip from OH to AK. Todd answered this question on Easter Sunday, I was not expecting an answer until the following workday. Great job Todd!