Petlibro

Petlibro

By Designlibro Inc

  • Category: Lifestyle
  • Release Date: 2023-03-30
  • Current Version: 1.4.80
  • Adult Rating: 4+
  • File Size: 125.08 MB
  • Developer: Designlibro Inc
  • Compatibility: Requires iOS 13.0 or later.
Score: 4.73111
4.73111
From 6,750 Ratings

Description

IMPORTANT NOTE Petlibro and PETLIBRO Lite are two different apps. Make sure you download the correct one for your device. IMPORTANT NOTE FOR GRANARY SMART FEEDER USERS: To ensure you're using the correct app, please scan the QR code provided on your product or manual. Introduction: Petlibro helps you take care of your pets with ease, giving you access and peace of mind no matter where you are. Our app connects with a range of smart devices, including the Dockstream, Space, Air, Granary, and Polar, so your pet care is only a tap away. Why choose Petlibro? - Remote device control: Easily manage your Petlibro WiFi-connected feeders and fountains from anywhere, making sure your pets are always looked after, even when you're away. - Real-time monitoring: Keep up with your pet's well-being with device status updates, activity logs, and timely notifications so you can quickly address their needs. - Streamlined feeding schedules: Set up routine feedings with ease to maintain a consistent diet for your pets. You can even customize voice messages to make mealtime special. - Stay connected anytime with video: Watch live video streaming and access saved cloud videos, so you’re always in touch with your pets, even when you're apart. - User-friendly support: Get the help you need through our easy-to-use interface, ensuring your pet's care is never interrupted. Supported devices: - PLAF103 Granary Smart Feeder - PLAF203 Granary Smart Camera Feeder - PLWF105 Dockstream Smart Fountain - PLAF107 Space Smart Feeder - PLAF108 Air Smart Feeder - PLAF109 Polar Smart Wet Food Feeder - PLAF301 One RFID Smart Feeder - And more... Join thousands of pet owners Enjoy the peace of mind that comes with easy, reliable pet care. Download Petlibro today and stay connected with your pets. For Granary Feeder series owners, scan the QR code on your product or manual to get the correct app: Petlibro or Petlibro Lite. Download Petlibro now and embark on a journey of enhanced connection with your pets! If you are using the Petlibro Camera Feeder, you can also subscribe to our video cloud storage service in the APP. Important: Cloud storage is not required to use the camera on the Granary Camera Feeder. You can save videos directly if you have your own microSD card. Continuous monthly/annual cloud storage service description 1. Subscription period: one month/one year 2. Subscription price: $5.99/$11.99 per month, $59.99/$119.99 per year 3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account 4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration Before, manually turn off self in iTunes/Apple ID settings management Automatic renewal function 5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration Payment, subscription period will be postponed for one month after successful deduction Continuous monthly/annual petlibro care service description 1. Subscription period: one month/one year 2. Subscription price: $5.99/$12.99 per month, $59.99/$129.99 per year 3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account 4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration Before, manually turn off self in iTunes/Apple ID settings management Automatic renewal function 5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration Payment, subscription period will be postponed for one month after successful deduction Legal Information: - Privacy Policy https://us.petlibro.com/#/regulations/privacy - User Service Agreement https://us.petlibro.com/#/regulations/conditions - Cloud Storage Service Agreement https://us.petlibro.com/cloud_storage/cloud_storage_en.html - End User License Agreement https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

Reviews

  • Banner ads in the app

    1
    By VsadniK
    Overly intrusive app trying to sell additional subscription service on top of what I already paid. The app displays the ad banner that won’t go away unless subscribe.
  • Customer support isn’t helpful

    2
    By Williatg
    I’ve used multiple feeders granary and now RFID. I’ve experienced issues with connecting to Wi-Fi. I’ve sent messages and lackluster support. The granary feeder which is a cheaper feeder was better than the RFID feeder. I have the corded fountain and it won’t connect even though it was recently connected. I’m at a loss because my cats come to expect the food but it no longer works😩
  • I like it but needs improvement

    2
    By Rue….
    I have two polar feeders at home and at work. However today is the second day in a row one of the feeders has failed to open on all scheduled times.
  • App needs work

    3
    By Jonzynator
    Recently bought two rfid feeders and come to find out this app is half baked and really needs work. impossible to scan new rfid tags. No way to focus the camera on the tags.
  • Impossible to connect

    1
    By 2tonyt
    Horrible setup process the worst After writing the review I was contacted and support is sending a replacement will consider a rewrite once I receive it and see if it connects
  • Updating from 5 stars to 1 star.

    1
    By ACSJ81
    I bought this dual tray feeder about a year ago for my two cats- it’s been working wonderfully until the latest update to the app and/or firmware on the device. Now the scheduled feedings do NOT work reliably- it maybe works 30-50% of the time at most. I now have to manually dispense once I see the empty dishes and realize my cats are hungry. The app just has a “status unknown” next to the scheduled time. This never happened before. And how about a simple NOTIFICATION if this happens is that so much to ask? Notifications are terribly useless in this app. No reminders of filter replacement or not dispensing food- just bright red errors once you go into the app. This could (and should) be so much better.
  • Notify when desiccant bag needs changed

    4
    By gothic_poison_ivy
    I love this feeder. My cats love this feeder. It would be nice to get push notifications when the desiccant bag needs changed. Also, if it could set a push notification when the feeder is low on food. Just a couple of suggestions to make it even better.
  • App is very minimal in terms of function.

    2
    By Alvinilla
    Nevermind the fact that the cooled feeder can’t function without the app. Feature wise I’d expect atleast iOS shortcut support to enable Siri commands to open and close the darn thing without needing to constantly interact with the app for such a simple action.
  • Unreliable Cloud Service

    3
    By Irritated Rob
    "Network Connection Failure" for the last few days. It's on Petlibro's end, the app itself keeps repeating the message over and over. Can't trust this device now. EDIT: completely removing the app and reinstalling seemed to resolve the issue, for now.
  • $80 for the scale and then $60 a year to know how much my cat should be drinking? Think again!

    1
    By Tickled Brain
    Bought this water fountain to know how much my cat is drinking. He was drinking fine before, but the world has to be measured and recorded so so does his. After giving them a ton of information they don’t really need with an annoying login process that logs you out each time you use another device while making you set your region and saying you agree to the terms every time, you get to the core of the app where the app counts down from 14 twice and tells you how much your cat is drinking and when. But how much should your cat drink? They take all the height, weight, eating habits, etc., but then make you pay $60 to have that simple calculation performed. You have to set your own goal. This information is one web search away from but for $80 for the water fountain, you’d think the very basic measurement it’s designed to have you compare against would be BLOODY WELL included in the app!

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