LOST in BLUE

This game looks great at first, and it could be really fun to play. However, as I play, I see a *ton* of lag, and the app even frequently crashes, and I hear about these problems from other players as well. There have even been times when the app crashed in the middle of an event I was in, and with the app closed, I was counted as "quitting the event early". As quitting this event(Deathmatch Battlefield) means I cannot reenter the event again for 10 minutes, and the event only goes for a small 10 minute period once every two hours, then I have to wait 2 hours before I can even try to finish that event and get those rewards. So I contact customer support about this to report the issue. What do they do? They just tell me to close the app, clear cache, switch Wifi. I'm on iOS, so can't clear cache, and I don't have mobile internet on this device, only Wifi. This is extremely aggravating, and they give me nothing. Most games would give some form of "compensation" at least, in the form of some in-game currency, or they could give me the event points that I lost because the game crashed. But no, nothing from them. Meanwhile, this game gives some really expensive packs and bundles to buy, lots of stuff to spend money on, and they make it extremely difficult for anyone who can't or won't spend tons of cash each month on the game. Plus, they basically force you into their PVP feature of Home Invasion, where players more than twice your level can come and take all your stuff you've worked hard for, and there's nothing you can do to stop these players, except to use crystals or camp currency to *buy* a shield(truce protection, as they call it here), to stop players from attacking you, but even this is temporary and cannot be kept up with all the time. Update: Weeks later, and I keep contacting support in-game when the game crashes in the middle of Deathmatch Battlefield. Every time, all they do is say, "Switch networks, clear app cache, and try again." Sometimes, they'll say, "I'll pass this on to the developers for optimization." But nothing ever changes. And being on iOS, and on WiFi only device, I cannot change networks, or clear app cache. Even if I could, I cannot "try again" for 2 hours, and that's *if* I catch the next 10 minute window. Support in this game does nothing. Soooo aggravating!! Update 2: After a couple years playing this game, it is still soooo aggravating how the developers continue to add in more events at once. They frequently have 5-6 different events going at the same time, some short repeated, short events even happen at the exact same time. Apex Arena and Season Battlefield are two of the biggest weekly events in the game, and they happen at the exact same time. Meanwhile, the developers never listen to players and change or improve anything. They extremely rarely add any really new content, they just keep adding in dozens of new companions and mounts for us to spend money to get.

Stupid tutorial accidentally deleted the excellent coat and cant move on. Fix or remove the tutorial or stage of tutorial. Cant move on from task.

Stupid!

I really like it…. It just CRASHES too much

Plz add controller support for this game such as Backbone and switch pro controllers

Hands down the best survival game I’ve played. So much detail and things like mounts and companions make the game so much more interesting. Adding controller support would make it absolutely perfect as I use a Backbone mobile controller. That’s all we’re missing! Keep up the incredible work!

Love it

I like this game Im on my fourth or fifth day, I keep getting stuck in some areas but I tend to figure it out just like a survivor. Right now Im stuck on building certain things due to lack of material. I do wish I can rotate the camera at times to see into corners. Other than that the game is good.

This game is everything I need in life lol

Please