It worked reliably for like a week. Now if I wait 2 weeks the printer doesn’t know how to connect to my devices anymore and despite looking visibly on, all my devices say it’s online. It takes 30 godforsaken minutes every time I need to reintroduce my printer to the network and to my devices, and every time I repeatedly have to tell them I don’t want to sign up for their subscription service. It’s misery.

I have this printer for a week. The first time connected with no problem, was able to print some papers and that was it. After the connection always drops. Returning it

Difficult for basic user to understand and help is not clear - try to sell you toner service vs troubleshooting

I cannot keep this thing connected to my phone. I have to download anything that I want to print and open it in the app. It will not allow me to just direct print it.

Spent 5+ hours trying to get the printer connected to Internet. Extremely time consuming and not worth the purchase.

操作系統優

I used to think brother printers were the best. Now every time I go to print a single page, I have to go wake my printer up. Apparently, from what I’ve read no way to turn this function off. I just want to print.

Doesn’t print from web browser automatically

Stupid I have to send phots individually from Windows photos to this app to print. Other printers you just select print, no need to go to an app.

Because you the company changed the iprint to mobile connect, I have difficult printing