ZIN Play

I have been using this app for years and it over all is great. But , when it's not ... it's not. Currently having an issue with my Apple Music being imported into the app. I've paid and downloaded these songs onto my phone(songs are unrestricted) and still can't access them. I've tried to speak to ZIN PLAY reps and am met with a never ending battle. If you use strictly ZIN music , the app is 100% worth it. But if you are using other resources of music I would recommend experimenting with what works best for you. Zumba is an amazing platform and as an instructor offers us so many resources. I just truly hope this gets worked out. I see others have the same issues.

Ideally, app would be great if it worked consistently. Would not play my songs continuously in class yesterday and Apple Music songs are so low in volume, it’s hard to hear them. Also, you have to constantly re-download the song from Apple Music even though Apple Music shows it’s already downloaded.

Now suddenly, I have had to reinstall the app everyday because only the Apple Music songs play in the app, but the Zin songs do not. Also, when downloading Apple Music songs, there is no way of distinguishing the explicit from clean versions and sometimes it can be a very long process to even find the song you want. Additionally, the volume drastically changes from ZIN songs to Apple songs (embarrassing when your students keep calling it out!).

The UI is made to maximize revenue, cannot even cancel membership on the app

Would love to have this on my apple laptop so I don’t have to use my phone. When will the app be available for Mac ? App still crashes in the middle of class. I am up to date on the latest version. I love all the edits you can do to the songs. Makes the playlists seem very DJ professional :)

i mostly love this app. There is a new glitch that makes the instructor look unprofessional. If there is an explicit version of a song, and you choose the clean version….it will play the clean version for one class, and then randomly change it to the explicit version…oh and there is no demarcation of “E” for explicit versions, so you have no idea until it plays in your class. Embarrassing.

❗❗❗I want to cancel my membership it and I can't!! Do not fall for this scam!!!!🤬🤬🤬 n order for you to keep your status as an instructor you have to pay about $45 a month. Then when you want to cancel that membership you are only allowed to cancel via phone call. Not allowed to cancel by letter, email or voicemail. What they don't tell you is that they do not answer the phone. You will sit on the phone for over 3 hours and not speak to a single human. All you will hear are prerecorded voices and the same song on a one minute loop. I have reached out via email, phone call, facebook and instagram and no response. I have even left a voicemail that they claim they will get back to you. Worst customer service experience in my life.

Used to work very well. But Stopped working with the latest iOS upgrades. ZIN Play App cannot play the iTunes songs that have been already downloaded locally on my phone.

App keeps crashing during class having to exit out and go back in. The lock screen play window doesn’t work if it’s an Apple Music song. It now won’t play certain songs that I have been using my playlists for months.. and no fixes.. so frustrating.. I am using Apple Music from now on

This has been so frustrating! I’ve had to revert back to just using my iTunes and then can’t play all the ZIN songs!