Guitar Center: Shop Music Gear

I didn’t like the app before and it’s not much better now. It forces you to login to be able to shop and then want you to login again to purchase anything. I’m sure I’m not the only one who doesn’t keep up with the login to a store app. It’s frustrating to have to go back and reset your password several times. It’s also very difficult to shop because it sends you back to the homepage very frequently

Latest release (as of April 12 2024) is pretty broken. The previous version of the app was fine. With the new version, saved searches don’t show new results, default sorting methods get lost, and the product reviews are totally wrong - as in, if you click to read the reviews for a something like a Fender Strat, you end up reading the reviews for some Roland product instead. At this point, the website is more useful than the app.

Many product reviews show the wrong reviews. For example check out the Martin Special 16. It shows jazzmaster reviews.

If you enjoy never ending, uncontrollable notifications about discounts, sales, etc then you've come to the right place. If you don't want these junk notifications your only option is apparently to disable notifications for the entire app. I only have "saved searches" available and continue to receive constant notification spam about sales from this app.

Been using the Guitar Center app for years. This latest 'revamp' asks you to enable notifications every time you launch the app. I DO NOT WANT NOTIFICATIONS.

Nothing personal GC, I don’t allow notifications for any apps. I’m in meetings all day and they’d be distracting. If you keep asking me every time I open the app, I’m going to have to delete it.

How this new version made it out of beta boggles my mind. I get the impression they have no clue how their shoppers use their app. I was excited at first with the new phone app design but as I started browsing the app as I do multiple times a day. I quickly realized the change has been for the worse. Previously, a green indicator would appear when something new was added to items I was specifically searching for. This made it extremely easy to shop the site, and/or check out online or head to my nearest store to pick up said items. That is no longer the case. The only way you know now is to spend even more time digging around and even that doesn’t work correctly. Try sorting your searches by most recent, doesn’t work. Try putting in your zip code to shop local stores works half the time. And even when it does work, you now have to click on each store individually which takes forever. Please for the love of god fix the app!!!

Every single time the app is opened now, it pushes a prompt to enable push notifications. Every time! Even if “not now” was selected two seconds before. Plus, since the update, ALL of my saved searches were deleted. That is extremely frustrating. Deleting the app and shopping elsewhere, as the other retailers apps aren’t even half as terrible.

Used this app for years, and put up with the annoying emails whenever I leave something I unpurchased in my cart. Now Guitar Center is calling me to “catch up with my needs” and the app is now prompting me to turn on app notifications EVERY time I open it. NOT cool, Guitar Center - I’m not using this or buying anything else from your stores until you stop trying to force sales on your customers. I try to buy from you and not Amazon to support your business but I’m about to boycott you.

If I could give this app ZERO stars, I would. This app was already pretty bad ‘pre-update’, but now it’s WAY worse.