Aaptiv: #1 Audio Fitness App

Maybe I’m missing something, but there seems to only be audio descriptions of the workouts, making it impossible for people like myself who are visual learners...

If you like hip hop or rap and weights he’s such an enjoyable trainer! I love the app in general I’ve been using it for 12 weeks now! It provides some great variety and makes working out so enjoyable! The meditation is great for before bed or during a busy day. This app can make a couch potato into a gym rat easily!

I found one trainer that really motivates me. I’ve been using this app every week, gets me going

I signed up for the 7 day trial and really enjoyed the app so I decided to subscribe. My friend also signed up for the 7 day free trial and chose not to subscribe. She received at least two emails offering her the yearly subscription for a significantly discounted rate. I sadly paid full price, but if you want it at a discount just cancel before your trial ends 🙄

I never got past the payment page. Claims that you “Save 51%”, but the price is reduced from $99 to $69...

I just signed up for a free trial and It got charged to my credit card and my subscription tab says it’s active. I wanted to know what happened to my free trial when I signed up. Please look into this. I would really appreciate if you can refund the money. I would be willing to purchase only after try it and like it

The app makes it nearly impossible to cancel.

I signed up for the trial period and decided that while the workout was a lot of fun, I couldn’t justify 100$. Tried to cancel, but could not find any way to cancel on the app or the website. There isn’t a way to contact anyone about this issue either. Aaptiv, why not just stand behind your product? It’s a great app, not worth 100$ to me, but probably plenty of other people would want it! Unfortunately, Aaptiv would rather make it tricky for you to cancel and basically steal your money. If you can’t convince them, confuse them, right? I would avoid this company due to poor business practices. What else are they willing to do to get your money?

First let me say, this is NOT a replacement for places like Orange Theory. Not even close. This app had potential but has lots of problems. First let’s talk about the workout themselves before I talk about the scam. I tried the treadmill exercise first. Because the instructions are fairly easy and self explanatory. This would be a great place to start and get your cardio going before weight training.. or so I thought. They couldn’t even get that right. For example they tell me to start running. And after going full all out for one minute, they say “OK! Let’s start running!” I’m like what?! You already told me to start running. Instructions were all over the place. So instead of enjoying my workout, I’m fumbling with the app on my phone while I’m running! Next weight training. After the terrible run workout, I move to the weight floor. Ok I understand that this is audio only. But you should at least implement photos or small gif animations so people know what exercise you’re talking about. Not everyone is familiar with all the exercises and even then, there are multiple variations for the same exercise. So now I have to pause my exercise so I can google the name and look up proper form. The scam. I immediately cancelled the one month subscription after this disappointing workout. One month later I’m charged $100... I call Aaptiv to cancel and try to get my refund immediately. 40 minutes later they say because it was an iTunes purchase I would have to go through iTunes. I call up Apple store and they look up the account and can’t find the subscription and see that I cancelled the one month subscription. After an hour of discussing with their manager Apple refunds me my one month subscription out of good faith. (I think it was $15?) They didn’t need to but did so anyway. Eventually we came to the conclusion that the $100 Aaptiv charge on my bank account was done through my credit card and not through iTunes which is why they couldn’t see the charge. Apparently my wife tried the one month free trial on the desktop and after the trial they automatically charged her the $100 annual charge. So I called up Aaptiv located in NYC and they said they could only refund me half. Even though I called up one day after the $100 charge. I’m so fed up at this point I just said fine. So I paid for an app I used once for $49 and I don’t even get to use the app for half the year. They just pocketed the money and said bye. This place is just a cash grab and they have zero concern about running a legitimate business. Save your money. This app is complete trash. Read the other negative reviews. They will charge you no matter what.

I don’t need the starter mode. Would like to go get to the workouts .