I love the Grapevine app. It’s come a long way. The digital magazine looks great on iPhone, however a native iPad version is needed. That’s where I was hoping to utilize the app. I was disappointed to find that only the iPhone app was available.

For the past 5 years I have had to write the customer service, which by the way are excellent to reset my password. Service will work for a couple weeks but then, nothing. Keep getting messages wrong credentials. Write again, reset another 2 weeks, same thing. This has happened several times. They tell me to use a certain browser , which I do and clear my cache, which I do. I will not be renewing again.

This is the most buggy app I have ever used. It’s hard being a grapevine rep in a group and recommending this app. Constantly says I’m not subscribed (which I am) then I hit subscribe and it says I’m already subscribed. The restore option never works. FIX THIS APP!

I purchased this app last month in lieu of a print version. I’m very disappointed in this app. When you click on read current issue all that comes up is a picture of the cover and nothing. Very disappointed. I will be requesting a full refund.

I downloaded the app and paid for my subscription. I couldn’t access my account and emailed customer service 3 times and never received a response.

Twice in the past week the app has told me I need to subscribe, when I have already subscribed. The first time it did this I emailed Grapevine and after a couple of days they got back to me—by then it was working again after I had uninstalled it then reinstalled it. Now it’s doing it again and I’m done. I don’t feel like having to uninstall and reinstall again and again and again. This app is a good idea but I’m not paying anymore for it and will be deleting it. Please work out the bugs already!

I’m having the same issue as other reviewers. I have a receipt from Apple confirming my subscription but I can’t sign in. I’ve contacted aagrapevine customer service to no avail. It’s an aggravation. I regret subscribing.

Last week I tried to subscribe to the Grapevine App. I had the same issue of trying to subscribe but the same Techy problems as a previous reviewer. My husband tried to help me as well. We subscribed alright but could not get into anything. We ended up canceling subscription but sad about it!

I’ve purchased 2 subscriptions and been charged twice and still can’t use the app.

This app is awesome. I love the idea of having all this material, in my pocket, 24x7. And the audio is great too! No more multiple apps of tracking sober time, listening to stories, reading Grapevine, etc. I am having some challenges tho. I subscribed through the App Store. It’s never really unlocked all the features. It tells me I need to subscribe. If I try to subscribe again, it tells me I’m already subscribed, and to use “Restore Subscription”. When I do that, sometimes it seems happy, then sometimes it gives me a “data not available” message. In either event, I can’t get the pay-for features. Never have gotten them. Please please fix this! This could be the app I live in once all the features are available to me! *** Update *** The subscription sync started working. I’m gonna change this to 5 Stars as that was my only issue. Great app. Having all this experience, strength, and hope in my pocket. Awesome!!