All of my photos disappeared after the stupid updates. Photos of my child that has passed along were this stupid app and now it’s gone forever because I didn’t save them anywhere else because I trusted this app since it first launched. I have had this app for years. This is absolutely crazy and insane. I’m so heartbroken I can’t believe this.

This app is not private. The developers have access to all of your albums. If privacy is important to you, use another app.

After last update a lot of my photos were missing.

i just wished there was an switch accounts option

I’ve had this app for a long time, but I don’t know why it keeps knocking me off when I attempt to send a video to someone, or it freezes on me. It’s been doing it for a quite a while. I pay a lot of money each month to save my pics & videos on here, for it to not work correctly is very annoying.

To Keepsafe team, First off, I just want to say that this is probably my favorite app for storing private photos. It’s clean, user friendly, and much more secure than the built-in iOS hidden folder, which is still accessible by family/friends who know your passcode. I really appreciate the backup feature, which makes it easier to switch phones, and also stores the data separately from iCloud so family members who can access your iCloud won’t access your pictures. I also love that when I sort pictures from the main album into folders, they don’t stay duplicated in the main view, which helps me keep track of which ones I’ve organized, something that’s difficult to do in the iOS Photos app. Even if someone snoopy and tech-savvy manages to find the app and get past the lock, there are several added layers of protection and decoy which stops them from accessing pics. A lot of work and thought went into this app. That said, I do have a few additional suggestions that I think would improve it even more: ⸻ Immediate issues: • Preserve metadata when exporting photos – It would be really helpful to have the option to keep the original date and time metadata when exporting pictures. Right now, if I move images back to the iOS Camera Roll, they all get jumbled out of order, which makes it impossible to maintain collections or timelines. • App freezing when sorting into albums – When I try to move photos from the main album into specific folders, the process is often really slow and the app freezes frequently. This makes organizing large batches of photos really frustrating, which is totally unexpected for a premium app that is known for smoothness and reliability. ⸻ Suggestions for future updates: • Add OCR/text recognition – Like the iPhone’s built-in text detection, this would help find screenshots or image based notes more easily. • In-app photo editing – Even basic tools would be helpful, so we don’t have to export to the iOS camera roll just to crop or tweak something and then re-import it. • Show total photo count per album – Right now, we can only see the total number of backed-up images in the app. It would be useful to see how many are in each individual album too (like in iOS camera roll). • Drag-to-select photos – It would be great to select multiple images by dragging your finger across the screen, like in the iOS Photos app. It would make sorting a lot quicker. • Locked notes feature – Since the app already offers great privacy and discretion, it might be useful to add private notes. It wouldn’t be too complex a feature to add, and would meet a common user need. But this isn’t too important, it’s more a casual suggestion unlike the other feedback I provided. ⸻ Thanks again for all the work you’ve put into KeepSafe. I really love the app and just wanted to share some feedback that would improve it since you guys seem committed to improving and providing quality. I’d love to see any of these ideas considered in future updates. Hope to see this app grow. Warmly, Ann

I’ve had my KeepSafe for 6 years, apparently they upgraded and deleted ALL my pics and videos I had stored that I didn’t even have in my phone anymore. Absolutely terrible and disappointing

Bellaco la aplicación

I bought the largest version of storage. And it has take. Approximately 2 week for a set of 212 photos to upload. Very disappointed as I bought the storage to be able to quickly make space in my photos.

Opened up the app to only 10% of vault left. Not happy