on the web version i accidentally clicked the pop up that made my account go back to the old version of adp. i tried calling support but all i got was the AI automated questions and none of them related to my issue. i want to go back to the newer version but i can’t figure out how to do it. it’s not an option in the app. this is the only way i can think of that i can ask for help.

I would give a five star review, but I work for two companies that both use ADP. I have to completely log out of one account and input my username and password for my other account on a daily basis. There is no drop-down for choosing a second login and it is a bit of a pain. I have the everything saved in my notes so I can copy and paste but it’s a bit of a nuisance. Other than that, it’s a great app. With the update one day ago (6/6/25) the biometric login option has disappeared. I want that back!

This app never works properly. It always freezes when loading, then turns the whole screen black and will not let me continue to do the tasks I am trying to accomplish. Also, it forces you to update the app almost every time i use it and there’s always new issues.

I’m a manager and I need training on how to use system better. No training. Can even post review because it ask for a nickname and I tried 20.

Wish they brought back the Check Comparison

For the love of god stop signing me out when I CLICK ENABLE FACE ID!

You can’t always punch out when you need to . The new app is junk . The old one works and when it does fine , but when it’s not it’s just as bad .

Miss having my paper stub. It always worked and I could see it when I needed it.

Constantly freezes and doesn’t load anything

The ADP Mobile App is user friendly and easy to navigate. I love that I get my pay notifications a day in advance.