I thought my older iPhone was the problem. I have new phone iOS 16 now & if anything the stories load slower than before. The website is clunky and difficult to use compared to my NYT app. Why?!

This app is frustrating. I’ve paid for a digital edition, but frequently while I’m reading an article, the page zips to the right and is gone. Then I have to hunt for the article again, and then the same thing happens. I tried clearing my cache and that didn’t help.

Help me find the search function before I cancel my subscription!

This redesigned app is terrible. There’s also less current articles. I’m going to unsubscribe to this useless “news” app.

Like they want you to search through old archives and resent issues to find an article from last week. This app wastes your time and raises your blood pressure.

I miss reading the "real" newspaper. The critical difference is the old print paper perhaps 50 articles a day, weather, obituaries, births, local news. The new Herald has perhaps 1 local, new, article a day.

I loved the previous app! This new version freezes up constantly & I don’t like the layout at all. The previous version was much easier to go from story to story in the list on the left. Definitely NOT an improvement at all!!!

No search functionality apparent. Poor design if you have to search for “search”.

Once I am logged in the app frequently logs me off when I switch articles. Annoying.

Easy to use. $15.99 Is a bit pricy for subscription. But it’s local and I’m okay with the price.