Used this device a few times and it’s no longer moving or updating itself. Completely junk. Amazon removed their review page for this product. When I called them for the product support, they told me they can’t help me! What a scam!

Ripped out Alexa Guard and all the useful feature, slapped them behind a Astro Ring Pro plan for $80 a month. Never got a cute robot voice or did anything to be a good family pet. Greed is Amazon’s game. I’m switching all my smart home stuff as it ages out. Goodbye Alexa! Astro will make a cool statue in the corner. How are things like “Astro, change your voice to male” not in the OSD settings?

This is supposed to provide ‘live viewing’ but for many users that does not work. This makes it a $1700 echo device. Dumb. Recall it and release it when it works.

The voice feature is broken - despite having Astro explore the house and map it, when trying to tell Astro to go to a specific room through voice command in the app, I get “Sorry, that feature is not available until Astro explored”… does not work even after factory rebooting Astro.

Don’t waste your time or money on this Amazon device. It’s dangerous to have in your home. It parks in front of doors and can trip a person over. It does not respond when called and the customer service is horrible. The device “Astro” has shown no real value when it comes to home protection or even entertainment purposes.

The latest update promising the building to get feedback on unrecognized people is much needed, but not even an option. Live streaming doesn’t work and it can’t even tell if a door is open or closed. It’s sad because there’s so much potential, but the app and Astro just keep getting worse.

The live view functionality does not work with my iPhone 12. According to Amazon tech support, this is a known issue. Amazon, when are you going to fix this?

It’s still alexa should be astro

So many of the instructions are wrong. For example, if you want to add another person’s profile, the instructions tell you to go to setup and make the selection/.. Doesn’t work. If you have Home Monitoring on, the only way that I have found to turn it off was to log out and start over. This device has lots of potential but you are constantly running into brick walls when you try something. Very frustrating. We need software updates bad!

It used to follow me around and roam through the house but for the last week it’s been sitting on it’s base, expressionless. It’ll answer questions but it’s not the same.