This is an absolutely infuriating platform. Constant pop up chat from bots. Lack of product relevance. High prices. No acknowledgment from actual support chat. Then the inability to cancel membership without doing 3 hours of research and jumping through hoops. Nope, save yourself the headache and time.

I tried using the Spocket app but couldn’t get past the sign-up for a year screen. I wasn’t going to commit to a full year without knowing if it suited my company’s needs, so I went with another app, AUTODS. Weeks later, I noticed Spocket charged me a monthly fee—even though I never fully signed up! This feels like a scam. Spocket uses shady tactics known as “dark billing” or “negative option billing” designed to trap users in unwanted subscriptions. Watch out for: 1. Auto-Renewal by Default 2. Difficult Cancellation Process 3. Lack of Reminders 4. Small, Easy-to-Miss Charges 5. Bundling or Upgrading Without Consent Bottom line: Avoid Spocket. Sneaky billing, hard cancellations, zero support.

SCAM ALERT!! One google search and you will find how awful spocket is. So many people have the same experiences. You sign up for free trial, cancel it and you are still charged even if you contact them to verify it was canceled. Now I have to contact the Bbb, FTC and possibly cancel my credit card. $99 a month!!

although there are a few pop ups its simple to use

They will hold your info and charge you for a subscription you thought was cancelled and wasn’t. I just got hit with a $1,188 charge for a year of service I never used. They think their terms of service protects them. I’m disputing it with PayPal at the moment but wanted to make sure no matter how my event turns out this scam company is exposed for their fraudulent ways. If I can’t get PayPal to elevate it I will be going to the DA and claims courts against this.

The My Imports page doesn't load and other pages take a long time to load

They are money hungry and charge you. I canceled through the website, PayPal and bank and they still charged my credit card that same day. They charged me 288. The refuse to take responsibility and blame their no refund policy which it bananas. It’s such a scam!

I’ve been using spocket for a little while now and while app is okay, it has a few bugs. It won’t load the imported product list and it won’t load my orders, which I can only do on the desktop version. Also, the subscriptions are way too expensive. While yes it’s okay for someone who has been selling and making a good amount of money on orders, for people like me who have just started dropshipping it isn’t worth the money just to add products to your store, with the high hope that people will want to buy your products. Also the vendors that put their products on the store sell their items for a pretty costly price and the anything with US shipping you usually have to pay for. This is really just a slightly glorified version of Aliexpress that you have to pay money for.

The products they sell are way over priced, they have horrid customer service, and they’re very dishonest. This week a bag that was advertised as being sold by a US company from the US was shipping from China. Customer Support literally blamed me for the issue. They offer no resolution and refused to refund the order. Emailed the issues I’m having to the CEO, also radio silence. There is nothing positive about spocket, any positive reviews are 100% fake.

Usually I’m able to get a refund if I got charged for a subscription but don’t use or need it. But they refused to return. Kind of disappointing, they’re probably make more from forgotten subscriptions than from selling😄