FACTS Family

It’s good to check grades but y’all have to fix the problem of sign in issues and as the student it is very frustrating when I just wanna check my grades

This is probably the worst app I am forced to use. It only is it always down and needing to be updated but it always has an issue with login at least e Simon rj we’re you have to go back and put in all the credentials from your kids school. Not one parent over the last 3 years has anything good to say about this app. Not to mention you need two different apps for A Facts account. Just bad all the way around.

too expensive and doesn’t work at all

Can’t believe I can’t check my grades without daily updates very annoying

there is always something wrong w it

My school uses this. Not only is it updating all the time it logs me out and doesn’t save my password. I have changed it dozens of times because it doesn’t allow my phone to save it. Very basic functions which are actually fine.

They put no development into this app, it's not maintained it looks horrible. I can't even check my homework right now because their servers are SOOO slow.

Crashes constantly. Think updates make it worse. Log out constantly. Tell me log in is incorrect, when it’s not. A paid for app should not have this many functionality problems especially when it hold’s crucial information such as homework, lesson plans, grades, and billing. Works properly MAYBE 4 days out of the week. As I am typing this, I am currently getting error codes trying to view lesson plans for the week as end of quarter and trying to get study schedule set for the week.

This app errors out 90% of the time or just spins and never pulls the information up. On the rare occasion that it does “work” it will show me one child’s picture but have another’s grades or behavior under them. It was bad enough that it was free and did it and it’s the only way out school communicates but to add a $5 surcharge per family per year and still have it not work is even worse - especially considering the school pays to use the software. Get your act together and fix this stuff. In todays day and age tech not working like this is unacceptable.

This app has continuous and incessantly decreased in quality with almost every update. With every update something is broken trying to fix the previous buggy update. At least 2x a month I won’t be able to log in to check anything for days. This wouldn’t be as big of an issue if I wasn’t being logged out every time the app shuts. This app has seen a huge downgrade each update for the pass two years. All this wouldn’t be as big of an issue if it weren’t for the app being needed for school. I need the app to work as my homework is assigned through there.