usually enjoy using proton products, but this is not one of those times. i should be able to add the files/photos i want, without the app requiring me to give full access. it’s extremely annoying to have every single photo in my album end up uploaded to the drive. that’s not how backups are supposed to work; i choose what i want uploaded, NOT proton.

Seems like of mediocre quality. The app crashed all the time.

Love the idea of the app and the first week it worked seamlessly backing up my iPhone photos. For the past week, before and even after the most recent update, the app just freezes and crashes my phone if I open it. My phone will also get very hot and begin to drain battery. Not sure what the deal is but it is unusable right now and very frustrating.

It’s missing in the iOS “share to” menu Failed to refresh access token Proton Drive needs full access to your photos

On my desktop, I’ve had major issues with this app so I no longer rely on it for my primary or secondary cloud drive. What’s even worse with this mobile app is it’s nonstop push to make it your photo album. If someone wants to use this for photos, great. I do not and I do not appreciate this app promoting it every single time I open it. There should be an option to remove photos from the menu entirely. Thankfully, the iOS Files app gives us a way to bypass this horrible app design.

Can’t use with the files app if you enable faceID / pin (Cryptomator uses faceID and passwords in the files app). Tried to import files, every file failed with an error about upload size not matching final size because they were cloud files. I click my files and instead of showing me my files it just endless prompts you to enable photo backup until you switch to the files tab. Did this app just launch?

I have about 100GB of documents, images, and videos stored on Proton Drive. My iPad has lots of storage, so I always use the "Make Available Offline" feature for accessing my files while on the go. Unfortunately, this feature works extremely poorly on iOS. It always starts off smoothly, but it doesn't take long before transfers hitch or restart randomly. The app becomes extremely slow and difficult to use while it's downloading something. And it needs to stay open, as it cannot download anything in the background! My iPad gets hot and the battery starts draining, just because I want to have my images and videos available offline. It's a lot of data so I don't expect it to be download instantly, but it's been over a week and it's still stuck trying to make my files available. The desktop version of Proton Drive is great, but this version has been painful to use which is a shame.

I subscribe to Proton and love their products and my ability to use them with my devices—EXCEPT on Apple. I can’t download, copy, or move anything on my iPad. What is the point of having a Proton Drive app for iOS if it doesn’t work?!

I respect the vision quite a lot BUT Webm is a bit of a headache right now and I’d love to see it get fixed in a future patch! But what I love about it NOW is the fact it’s privacy focused AND it’s easy to navigate! Keep doin’ gods work proton! Keep at it!

The windows desktop app works fine with syncing and downloading. IOS not so much. I have difficulty downloading files especially videos if the video exceeds a certain size the download will stall and an error message pops up. Repeated attempts results in the same message. Overall its an alright app that needs some more love.