Subject: Duplicate Subscription Charge – Request for Resolution Dear Support Team, I hope this message finds you well. I currently have a PRO subscription for $59.99/year. Last night, I proceeded with what appeared to be an upgrade to a $99.99/year plan, under the impression that I would be charged only the prorated difference between the two plans. However, I’ve now been charged for both subscriptions and appear to have two fully paid plans active at once. I would appreciate your help in resolving this issue as soon as possible—either by refunding the duplicate payment or ensuring the upgrade is properly prorated. Please let me know the next steps or if you need any additional information from me. Thank you for your time and assistance.

I personally think this app is great and it beats CapCut in my book especially when it comes to making short videos for YouTube! Only thing is that they want you to pay for a lot of the good templates, but they also give you the option to share it to a friend if u really want to use one of the not free templates which is great!

Es exactamente nun bien

I was inadvertently subscribed to this app by a child using my device, and I requested a refund as soon as I noticed the charge. Despite reaching out immediately, the request was denied. I understand the need for policies, but there should be some grace or flexibility in cases like this—especially for apps marketed heavily to younger users through flashy visuals. Disappointing customer service and a lack of empathy. Proceed with caution.

EXCELENTE!!!!!!

Worked during the trial, after I paid the $100 yearly plan now all the videos are black and won’t play.

It’s fine, I guess, if you want cookie cutter copy and paste content to just churn out to try and feed the algorithm. Also, the new AI slop is especially off putting. Definitely won’t be subscribing again.

Me Ayuda mucho en mis videos

Constantly crashes when I’m about 60% of the way through saving a project. The only way, it’ll SOMETIMES work is if I delete the app, turn off my phone, turn it back on and re-download the app. An awful performance.

Super straightforward, lots of great benefits.