Horrible app. I paid for subscriptions and it said I had no membership. Tried fixing it for 3 weeks never got a response. So I asked for a refund and what did they do? Kick me out of my account. Don’t waste your money on this app who has no customer support.

I try to create an account but it just keeps saying something went wrong and to try again

None of the filters ever worked, more trouble than it was worth so I tried to cancel my paid subscription when it was up for renewal to no avail. I finally emailed for help and received a response stating they turned-off “auto-renew” and cancelled my subscription, assuring me I would not be charged. Two weeks later my bank sent a fraud alert and lo and behold it was Backstage billing me $199.95. I then received an email from Backstage customer service letting me know my charge was declined so I responded right away, including the former correspondence stating they cancelled my subscription. A few days later (today) they tried to again deduct $199.95 from my bank account and sent yet another email telling me my payment was declined. Shouldn’t this be on record somewhere within this company? These must be bots, there’s absolutely no connection to any of my correspondence, just around and around. I have never been so frustrated and aggravated nor dealt with such unprofessionalism. They may as well just cast “Groundhog Day” over and over and over…

I only have 5-7 filters for job searching and I am getting 0 results…

I have made so many things and I truly love this app.

I can’t apply or do anything without having to pay for something WHICH I CANT cause 1 don’t have money 2 don’t have a card I can use to pay and 3 jobless

Every role I try to apply for makes me do a subscription so I can’t do anything without signing up for better things

I’m under the age of 18 but they want lots of information from my father. I don’t know if I should trust it.

Just gotta keep trying as a young actress, getting there🥲 but having a demo reel would help so much which i dont have yet🙏😩

I’ve been using backstage for years now and the app has always been a little glitchy for multiple things. Sometimes my messages won’t send so I have to type them out 2 or 3 times and watch it to make sure the message actually sent. My iPhone is also no longer compatible with the app since the app requires the latest iOS, so thats annoying but I switched to just logging in online and using it that way. I like the app, it was fast and easy to apply to things, oh well, I have an old phone its probably my fault. But now the actual site isn’t working properly on every single one of my devices too. Right now when I try to look through projects it shows me only the really old listings, and I’ve tried adjusting the filters to showcase relevant/ newest material but that function is not working. It used to work perfect but for the past 2 or 3 days it has stopped. All of the new listings are getting mixed in with the old so its very hard to apply to projects now since I’m missing half of them due to this glitch. If this glitch isn’t fixed I don’t see a point in keeping backstage. It has failed me in now almost every single way possible. At this state its not useable. I’m done. And if you tell me to email customer support, I have.