This app keeps shutting down and not working every time there is an update on our computer. Please fix it!!!

The app is practically useless. Cant find brother printer connected to the same wifi after the ip address change. Options are so basic that even a college student would build much superior app than this.

If I rotate a scan to be upright, the change does not remain when I save as PDF.

This printer and scanner used to work flawlessly, now it’s a useless piece of garbage. Scan to computer never works which is the primary purpose.

Mac sees usb printer but brother s/w does not. Really deserves ZERO stars.

as of most recent update, scanning results in an error stating the app doesn’t have permission to put things in the scan folder I have selected. In MacOS Settings, app does not appear in Files/Folders access pane, and there’s no way to trigger the app to request/allow access. So the app is literally unusable unless this is fixed. Sorry for the 1-star review, figured it’s the only way for the error to be seen and fixed. Thanks

I have a macbook os13. I was able to print through the app. I've used it once and it worked great.

Bought the MFC-L3770CDW. Worked fine for a while but then I change the wifi network and since then can't print using the Wifi, rendering this 50lbs thing pretty much useful. High schooler's could probably write a better app then this app. Wastage of time and resources.

Just upgraded to latest Mac mini macOS 15.1.x to find my older Brother printer is not supported (and has not been supported since macOS 10.15.x). This is called “planned obsolescence” and the means of Brother to get you to buy their latest product. As a note, the Generic PCL Laser Printer macOS installs has issue with duplex printing.

This software is crummy. Brother must not have a brotherly interest in their customers if this is the best they can do. I would like to be able to scan several pieces of paper and end up with the same number of scanned image files instead of one PDF with all of the images entered on a separate page of that document. There is no way to do that or if there is there is nothing on the internet that tells me how.