Transparency -

It used to work until iphone 16 pro now image is very washed out and wont scan. How can we change brightness contrast of it when its scanning???

This app doesn’t work if the scan doesn’t work it should at least let you put in a code or something. Going to have to return the stylus. Waste of time and money thanks.

Doesn’t scan

The app doesn’t do anything for me, I can’t figure out why it won’t connect and all the app did was show me the product and “how good it is”. The app is pointless if there isn’t something there to help me with the product. Maybe they should just add a customer service number on the app for people having troubles with the antenna. The box also has nothing for me to work with, the directions are not specific at all and don’t really show anything so I think that should be changed too.

Will not focus and scan bar code. Waste of time.

I’ll save you time…here’s what the app will tell you: “yup, this item is something that’s for sale on Amazon. Please go to Amazon to buy it”.

So… this is the ‘Transparency app’. I thought I can just scan with the Camera app. Was my phone’s camera not transparent enough?

App is unusable. Can’t scan code because the camera won’t focus on QR code! Fix your code to work with the camera. I wish I could send screenshot of what the scan looks like.

I am actually a seller on Amazon and we’ve had issues with counterfeiting. So, despite it not really mattering to me if my set of screwdrivers was ‘real’ or not I downloaded the app to see if we could use this ourselves. Now, there’s one easy way this software could have worked and made a lot more sense - if it showed me some sort of serial number (generated by the manufacturer) and told me if that serial number had ever been scanned before. That would tell me 1) that I’m not using an item that’s been returned and 2) that it is probably not fake. Since it doesn’t do either I have no way of telling that somebody didn’t just copy the sticker and stick it on. If someone had done that then I’d expect it to say ‘this was scanned 100 times and is fake’. And perhaps it *could* have done that. The help feature inside the app completely insults my intelligence by not making no attempt whatsoever to explain the way this technically works (or is intended to work). And finally, the sticker itself has extremely small text and doesn’t imply in any way what it’s for (I’m smart so I guessed but clearly MANY people have no clue). And why can’t it be a QR code that at least helps me install the app? And it doesn’t even have the product name on it! Terribly thought out and a huge wasted opportunity.

It doesn’t even scan the code even though I positioned it in the square the app provides.