These people keep billing me even after I tried to cancel my subscription and deleted the app, even when the app itself tells me I have no standing subscriptions.yet these people STILL take 14.99 from me monthly

I’m not with the add ons which are not clearly defined so I’m not with the shown 180 charges and only need the first shown charge for 30$ the others are not authorized and Do not need.

Not sure I am covered in any way.

The app will not email me the code needed to complete the unsubscribe process. I then tried to unsubscribe by entering the first 6 digits of card I used to subscribe and it said it was incorrect. I was holding the card in my hand at the time so I know it was correct. You raised the price I’m on a fixed income I can’t afford it I need to cancel the service

I’ve been paying for this app for a long time and for nothing.

According to your records, I have no security with you, but I am being charged by you. Could it be fraudulent practices? Asking for investigation or I’ll seek authorities to investigate

First they don’t really do anything. 2nd when you cancel them and then block them, they change their name just enough to get by the block and charge you again. At this point I think I have blocked them 3 times and have still been charged.

And it is. Sadly this was one of the top rated apps when I researched iOS virus protection. You have to pay separately, on top of whatever they're charging you for "premium", for the most appealing features like the VPN. You also aren't made aware of this until after you pay the useless subscription charge up front. I want my money back - I got this for the VPN feature that is advertised but then is only available if you pay $4.99/week or month. Whatever it is, I'm not interested and wouldn't have gotten the app or paid for "premium" (which is incredibly basic compared to other services). It's sad we can't even trust an antivirus company to not try and screw us over.

As suspected. Total AV did not honor 30 day money back guarantee. Support finally responded but was not friendly email. I did request a refund and removed it from computer and cell phone within 30 days. No refund. Buy at own risk should be in their language when purchasing product. Just received notice to renew Total AV. Again I responded and told them I cancelled within the 30 days due to issues it was causing with my computer. This is after of course I told them I canceled and removed it from computer and phone. Company should be charged and removed from operating in the USA.

melatonin!,,